Virus Removal

If you have a virus problem, we can come to you to help.

If you think the virus is doing something bad right now, turn your computer off and phone us.

If you are being asked for money to access your computers or files, that is a ransomware virus.

Never pay the ransom.

Call us on 02 4017 1174 for immediate assistance.

Virus Software

The first big question you are probably asking about virus software is, ‘should I have it’? The answer is unequivocal.

Absolutely YES!

However, there is one other critical thing that you must have. You won’t get it from software, it only comes with time and experience. Along with great anti-virus software, you must also have common-sense.

Maven Computers can help you reach the right balance between common-sense and virus software.

Fill out the form at the bottom of the page if you want to take advantage of our services here.


Free versus Paid Anti-Virus

If you are using paid anti-virus and you are happy about this and satisfied with the program you are using, then I encourage you to keep using it.

The merits of paid anti-virus software are:

  • first and foremost, peace of mind; and
  • next, paid anti-virus software has support services which are usually for free for their subscribers.

This means that when you have a problem, the anti-virus company can help you sort it out over the phone.  For me, phone support is one of the primary reasons for choosing a paid solution.

In general, we recommend a free only solution to people who:

  • are technically proficient; and
  • don’t do anything that might make you high risk for viruses – this includes downloading free software and other free stuff.

If you know the risks and still want to go with free anti-virus, we recommend Windows Defender.  It is built into Windows 8 and above and if you haven’t activated anything else, then it will be on there automatically.  If you have Windows 7 or Vista, you can download Windows Defender.

We recommend that most people invest the small amount of money for paid anti-virus software.  There many products on the market – we typically recommend Emsisoft.

Get Help With Virus Removal and Security

Contact us below to book a consultation.

We pride ourselves on finding simple solutions to complex problems.

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